BNB mPAY

BNB mPAY is a mobile banking application developed by Bhutan National Bank Limited that provides users with a range of banking services directly from their mobile devices. The app offers a convenient and secure way for users to manage their finances, making it especially useful for individuals looking to perform banking activities without needing to visit a physical branch. BNB mPAY is available for the Android platform, allowing users to download it and access its features seamlessly.

The application requires users to have a BNB account to fully utilize its functionalities. Upon downloading BNB mPAY, users can quickly sign up using their mobile number, ensuring a straightforward registration process. Once registered, individuals can set up a 4-digit mPIN and password to secure their accounts and facilitate easy access to their banking information.

One of the primary features of BNB mPAY is the ability to view account balances and transaction details for both savings and current accounts. Users can easily keep track of their finances and monitor their spending habits. The app also allows users to access a mini-statement, providing a snapshot of recent transactions for better financial management.

Fund transfers are another prominent feature of the application. Users can transfer funds to their own accounts within BNB, to other BNB customers, and even to customers at other banks in Bhutan. Transfers can be executed using either the recipient's mobile number (available for BNB account holders) or their account number, simplifying the process of sending money.

In addition to fund transfers, BNB mPAY includes a feature for managing beneficiaries. Users can add, delete, or view their beneficiaries directly within the app, streamlining the process for future transactions. The application also supports instant fund transfers to friends and family using QR codes, making it easy to send money quickly and securely.

Transaction notifications are available to help users stay informed about account activities. These notifications provide real-time updates on transactions, allowing users to maintain control over their accounts and monitor any unauthorized activities.

BNB mPAY also provides a comprehensive ATM and branch locator feature. Users can find the nearest ATMs and branches of BNB, helping them to access cash or in-person banking services as needed. This feature is particularly beneficial for users who may not be familiar with their local banking options.

For additional convenience, the app allows users to temporarily block and unblock their debit cards, giving them control over their card security. Users can also modify their debit card’s daily spending limits, ensuring that they can adjust their spending according to their needs. The ability to lock debit cards on different terminals, such as ATMs or POS systems, adds another layer of security for users.

The app includes calculators that assist users in calculating loan EMIs and interest rates, providing valuable information for those considering loans or wanting to manage their existing loans more effectively. This feature can help users make informed decisions regarding their financial obligations.

Users can scan QR codes not only for payments but also for accessing various banking services, enhancing the interactivity and usability of the application. This feature aligns with modern banking trends, facilitating quick transactions and efficient service access.

BNB mPAY also offers a direct contact facility to BNB’s customer service center. Users can call the contact center from within the app, ensuring they can quickly reach support for any queries or issues that arise.

Feedback is encouraged through the app, allowing users to rate their experience and suggest improvements. This feedback mechanism is vital for the ongoing development and enhancement of the application, ensuring that it meets user needs effectively.

The application operates on a free basis, with no charges for registration or transactions; however, users may incur data charges from their mobile service provider. In the future, if any fees are introduced for new features, users will be informed via SMS or announcements on the BNB website.

By integrating various services into one platform, BNB mPAY aims to provide a holistic mobile banking experience. The combination of easy fund transfers, account management tools, security features, and customer support creates a user-friendly environment designed to meet the needs of modern banking customers.

For those looking to streamline their banking activities, BNB mPAY offers a robust solution that combines convenience and security, making it an essential tool for BNB account holders.

For any feedback, queries, or issues related to BNB mPAY, users can reach out to contact@bnb.bt or call 6070 for assistance.